{"id":3,"date":"2024-08-15T07:33:25","date_gmt":"2024-08-15T07:33:25","guid":{"rendered":"https:\/\/au.mymofosmile.com\/?page_id=3"},"modified":"2024-09-04T08:30:52","modified_gmt":"2024-09-04T08:30:52","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/wordpress.demobrains.com\/mofomerge\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n
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Privacy Policy<\/h1>\n \n\n

We Respect Your Privacy<\/h2>\n\n\n\n

Mofosmile Pty Ltd (\u201cMyMofoSmile\u201d, \u201cwe\u201d, \u201cour\u201d or \u201cus\u201d) and each of its group companies respects your privacy and is committed to protecting it including through our compliance with this Privacy Policy (\u201cPrivacy Policy\u201d).  Our employees, the organisation, and our systems will handle your personal information only in accordance with the Privacy Act 1988 (Cth) (\u201cPrivacy Act\u201d) and the Australian Privacy Principles and related applicable laws (collectively, \u2018Australian privacy laws\u2019).
We respect your privacy and hope that you can enjoy the time you spend on our website.<\/p>\n\n\n\n

Introduction<\/h2>\n\n\n\n

This Privacy Policy describes the types of personal information we may collect from you in the following instances:<\/p>\n\n\n\n

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  1. when providing our Services to you, including personal information that you may provide or disclose to us when you visit the website website link (our \u201cWebsite\u201d), or when you communicate with us through email, text, SMS and other electronic communications; and<\/li>\n\n\n\n
  2. our practices for collecting, using, handling, maintaining, storing, protecting, and disclosing personal information that you shared with us.<\/li>\n<\/ol>\n\n\n\n

    Your Responsibility<\/h2>\n\n\n\n

    It is your responsibility to do the following:<\/p>\n\n\n\n

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    1. Read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will handle it;<\/li>\n\n\n\n
    2. If you do not agree with our policies and practices, you should not use our Website, Application, or purchase or acquire our Services<\/li>\n<\/ol>\n\n\n\n

      By accessing or using our Website or Application, you agree to the terms and conditions of this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our Website or Application and Services after we make changes shall constitute your acceptance of those changes, so please check this Privacy Policy periodically for updates.<\/p>\n\n\n\n

      Children Under the Age of 18<\/h2>\n\n\n\n

      Our Application and Website are not intended for children under the age of 18 and children under the age of 18 are not permitted to use our Website. We do not knowingly collect personal information directly from children under 18.
      If you are under 18, please ask your parent or guardian to access and use the Website or Application for you, and please do not use, or provide any information on our Website, Application, or on or through any of their features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information directly from a child under 18 without verification of parental or guardian consent, we will delete that information. If you believe we might have received any information from a child under 18, please contact us using the contact details on our website.<\/p>\n\n\n\n

      Definitions<\/h2>\n\n\n\n

      The following are the definitions relevant to this Privacy Policy:<\/p>\n\n\n\n

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      1. Personal Information means any information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable This includes information that may directly identify you, or be used to identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users or other information that we hold about you and that may identify you. This also includes information that we collect directly from you, and about you from other parties, including (as applicable) licensed dentists, medical practitioners, orthodontists, through automated collection technologies and other methods, as further described below.<\/li>\n\n\n\n
      2. Sensitive Personal Information may include personal information concerning your health.<\/li>\n<\/ol>\n\n\n\n

        Data Collection<\/h2>\n\n\n\n
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        1. Personal Information We Collect About You:<\/li>\n<\/ol>\n\n\n\n

          The following are the information that we collect about you. Giving your personal information is purely voluntary.<\/p>\n\n\n\n

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          1. We collect different types of personal information about you.<\/li>\n\n\n\n
          2. We collect personal information about you and your interactions with our Application and Website, depending upon the nature of your interactions and the scope of the services we provide, including if you are a customer or user, a medical practitioner, dentist, orthodontist, parent\/guardian of a user\/customer, visitors to our Website or Application and all other customers and users of our Services, including (as applicable):\n
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            • “><\/span>“><\/span>your contact information, such as name; home, shipping, and postal address; e-mail address; home and mobile telephone number;<\/li>\n\n\n\n
            • “><\/span>“><\/span>your payment information including your credit card, debit card, or other payment information (solely for payment purposes);<\/li>\n\n\n\n
            • “><\/span>“><\/span>your identity information, including your date of birth; social security number;<\/li>\n\n\n\n
            • “><\/span>“><\/span>health information, including your medical history and name(s) of your medical and dental providers, and other information about your past, present or future physical or mental health condition or the provision of health or dental care. This is known as sensitive information under applicable Privacy laws and additional protections apply to the collection of this information from you, which we detail further below;<\/li>\n\n\n\n
            • “><\/span>“><\/span>information that is about you but may not identify you, such as statistical and other communications data and the resources that you access and use on the Website and in the Applications (some of which may be anonymised);<\/li>\n\n\n\n
            • “><\/span>“><\/span>if you are a dentist, orthodontist or other licensed individual medical or healthcare practitioner: your name, profile, practice name, address, phone number, website URL, medical \/ tier experience, including to provide the Services to our users and customers;<\/li>\n\n\n\n
            • “><\/span>“><\/span>information that you provide by filling in forms on our Website and Application. This includes information provided at the time of registering to use our Website or Application, subscribing to our Services, posting material, or requesting further products or services.<\/li>\n\n\n\n
            • “><\/span>“><\/span>information we may ask you to provide when you enter a contest or promotion sponsored by us, or during a study you consent to participate in,<\/li>\n\n\n\n
            • “><\/span>“><\/span>marketing and communications data \u2013 including your preferences for receiving marketing and communications from us;<\/li>\n\n\n\n
            • “><\/span>“><\/span>personal information you provide when you report a complaint or problem with our Website or Application;<\/li>\n\n\n\n
            • “><\/span>“><\/span>records and copies of your correspondence (including email addresses), if you contact us;<\/li>\n\n\n\n
            • “><\/span>“><\/span>your responses to surveys that we might ask you to complete for research purposes;<\/li>\n\n\n\n
            • “><\/span>“><\/span>details of transactions you carry out through our Application and Website and of the fulfillment of your Services orders; and<\/li>\n\n\n\n
            • “><\/span>“><\/span>technical ID data, including about your internet connection and the equipment you use to access our Website and Application and related usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies, as further described below.
              <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
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              1. You also may provide information to be published or displayed (hereinafter, \u201cposted\u201d) on public areas of the Website and Application or transmitted to other users of the Website or third parties (collectively, \u201cUser Contributions\u201d). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website or Application with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.<\/li>\n<\/ol>\n\n\n\n
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                1. Information We Collect Through Automatic Data Collection Technologies:<\/li>\n<\/ol>\n\n\n\n
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                  1. As you navigate through and interact with our Application and Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, such as:\n
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                    • details of your visits to and usage of our Website or use of our Application, such as traffic data, location data, logs, referring\/exit pages, date and time of your visit to our Website or use of our Application, error information, clickstream data, and other communication data and the resources that you access and use on the Website or in the Application; and<\/li>\n\n\n\n
                    • technical information about your computer and internet connection, such as your IP address, operating system, and browser type.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
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                      1. The information we collect automatically may include personal Information or we may maintain it or associate it with personal Information we collect in other ways or that we receive from third parties. This information helps us to improve our Website and Application and to deliver a better and more personalized service to you by enabling us to:\n
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                        • estimate our audience size and usage patterns;<\/li>\n\n\n\n
                        • store information about your preferences, allowing us to customize our Website and Application according to your individual interests;<\/li>\n\n\n\n
                        • speed up your searches; and<\/li>\n\n\n\n
                        • recognize you when you return to our Website or Application, so that we can improve the interactions of you and our other customers with our Website.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n
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                          1. Do Not Track Signals. We may use automated data collection technologies to track you across the Website, Application and otherwise. We currently do not honor do-not-track signals that may be sent by some browsers.<\/li>\n<\/ol>\n\n\n\n

                            We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they \u201cdo not track\u201d your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.<\/p>\n\n\n\n

                            Data Processing<\/h2>\n\n\n\n

                            We collect personal information:<\/p>\n\n\n\n

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                            • directly from you (or your parent or legal guardian if you are under 18 years old) when you provide it to us, including through our Website and Application;<\/li>\n\n\n\n
                            • in email, text, SMS and other electronic messages between you and us, including on our Website or Application;<\/li>\n\n\n\n
                            • through printed documents, records and\/or materials;<\/li>\n\n\n\n
                            • indirectly when you interact with our advertising and\/or marketing teams or communications and any applications on applicable or linked third-party websites and services;<\/li>\n\n\n\n
                            • automatically in respect of usage information and IP information as described above, as you navigate through the Website or use the Application; and<\/li>\n\n\n\n
                            • third party generated data, including from our business partners where you have separately provided your consent to these partners for your information to be shared with us.<\/li>\n<\/ul>\n\n\n\n

                              If you are a customer or user, we also collect your personal and sensitive (including health) information from your licensed medical practitioners, including your health or dental providers and licensed dentists or orthodontists in order to provide our Services to you. Please see further your rights in respect of our collection and use of your sensitive (including health) information under \u2018Health information\u2019 below.<\/p>\n\n\n\n

                              We process this sensitive information only to the extent:<\/p>\n\n\n\n

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                              • necessary to carry out our obligations to your licensed dental or relevant health care provider or orthodontist and to you, and to provide your licensed dental or relevant health care provider or orthodontist and you with our Services;<\/li>\n\n\n\n
                              • you have provided your prior written consent to the processing of this information, and the information is reasonably necessary for one or more of our functions or activities; and<\/li>\n\n\n\n
                              • if a \u201cpermitted general situation\u201d or \u201cpermitted health situation\u201d arises (as defined in the Privacy Act), including if the use or disclosure of this information is required by law or to prevent a serious threat to the life or health of an individual.<\/li>\n<\/ul>\n\n\n\n

                                For clarity, unless you consent or the law allows, we will only use and disclose your sensitive health information for the purpose for which you have provided it to us, or for a secondary purpose which is directly related to providing our Services and it is reasonably necessary for the provision of these Services.
                                Why We Collect, Hold and Use Your Information
                                The personal information we collect from you is required for us broadly to provide our Services and to facilitate communication between you and \/or your licensed dental or health provider. If you do not provide us with your personal information, we may not be able to provide you with our Services in the manner envisaged, or at all, communicate with you or respond to your enquiries on our Services.
                                We collect, hold, and use your personal information for various purposes described below including:<\/p>\n\n\n\n