{"id":26378,"date":"2026-07-30T03:57:54","date_gmt":"2026-07-29T19:57:54","guid":{"rendered":"https:\/\/au.mymofosmile.com\/?page_id=26378"},"modified":"2026-09-01T15:32:09","modified_gmt":"2026-09-01T07:32:09","slug":"refund-policy-2","status":"publish","type":"page","link":"https:\/\/wordpress.demobrains.com\/mofomerge\/refund-policy-2\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26378\" class=\"elementor elementor-26378\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41ea1be2 banermrg elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"41ea1be2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-14824754\" data-id=\"14824754\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ee9bcd0 elementor-widget elementor-widget-heading\" data-id=\"5ee9bcd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b697b3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b697b3a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11a8f11c\" data-id=\"11a8f11c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d98f3ee elementor-widget elementor-widget-text-editor\" data-id=\"2d98f3ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At <strong data-start=\"368\" data-end=\"383\">MYMOFOSMILE<\/strong> , we are committed to ensuring your satisfaction with our custom dental products. If you are not fully satisfied with your purchase, our refund policy provides guidance on how to request a return or refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dbf09d6 elementor-widget elementor-widget-heading\" data-id=\"2dbf09d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fit Guarantee and Returns\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5299f810 elementor-widget elementor-widget-text-editor\" data-id=\"5299f810\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For products that do not fit perfectly, we offer a <strong>7-day return policy<\/strong>. You have 7 days from receiving your product to request a return.<\/p><ul><li><strong>Fit Issues:<\/strong> If your product does not fit, we will offer to remake it with new impressions or provide a refund. You will be asked to provide details and photos of the product so we can investigate the cause.<strong> We cannot accept any returns without completing this process.<\/strong> To start a return, please contact us at <a href=\"mailto:support@mymofosmile.com\">support@mymofosmile.com<\/a> with your order number and a detailed explanation of the issue. Refunds will be processed within<strong> 5 to 10 business days<\/strong> and issued via the original payment method.<\/li><li><strong>Change of Mind:<\/strong> We do not offer refunds for change of mind after the product has been made, as these items are custom-made specifically for you and cannot be repurposed.<\/li><\/ul><p>\u00a0<\/p><p><strong>Customers are responsible for the cost of return shipping.<\/strong> We recommend using a trackable shipping service to ensure your return is processed smoothly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f899b64 elementor-widget elementor-widget-heading\" data-id=\"2f899b64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty and Manufacturing Faults\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fd93da9 elementor-widget elementor-widget-text-editor\" data-id=\"7fd93da9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your product develops a manufacturing fault within the warranty period, you may be eligible for a <strong>replacement or repair<\/strong>, as per the <strong>MYMOFOSMILE Warranty Policy<\/strong>. To request assistance for manufacturing faults, contact us with details and photos of the issue, and our team will review the claim.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bf2e24 elementor-widget elementor-widget-heading\" data-id=\"7bf2e24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Before Your Product Is Made\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46568a45 elementor-widget elementor-widget-text-editor\" data-id=\"46568a45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIf you change your mind <strong>before <\/strong>the product has been made, you will only be charged for the cost of damaged or used impression kits.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-172a785 elementor-widget elementor-widget-text-editor\" data-id=\"172a785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li><strong>Unopened Impression Kits:<\/strong> If returned unopened, we will provide a full refund. However, you are responsible for the return postage.<\/li>\n \t<li><strong>Damaged or Used Impression Kits:<\/strong> There is a <strong>$50 replacement charge<\/strong> for damaged or used impression kits, and additional purchased kits are non-refundable.\n<\/li>\n<li><strong>In-Progress Orders:<\/strong> If we have received your impressions and started or completed manufacturing, only <strong>50% of the purchase price<\/strong> will be refunded.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed5f41e elementor-widget elementor-widget-heading\" data-id=\"ed5f41e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Australia Post Delivery Times\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33ad8eb5 elementor-widget elementor-widget-text-editor\" data-id=\"33ad8eb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please note that delivery times are subject to Australia Post\u2019s schedule, and additional time may be required for remote areas. <strong>MYMOFOSMILE is not responsible for delays due to shipping, but we will work to minimise the impact on your order where we can.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-621ad8f5 elementor-widget elementor-widget-heading\" data-id=\"621ad8f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b4f03 elementor-widget elementor-widget-text-editor\" data-id=\"18b4f03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For any questions or further assistance, feel free to reach out to us at <a href=\"mailto:support@mymofosmile.com\">support@mymofosmile.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy At MYMOFOSMILE , we are committed to ensuring your satisfaction with our custom dental products. If you are not fully satisfied with your purchase, our refund policy provides guidance on how to request a return or refund. Fit Guarantee and Returns For products that do not fit perfectly, we offer a 7-day return [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-26378","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wordpress.demobrains.com\/mofomerge\/wp-json\/wp\/v2\/pages\/26378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.demobrains.com\/mofomerge\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wordpress.demobrains.com\/mofomerge\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.demobrains.com\/mofomerge\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.demobrains.com\/mofomerge\/wp-json\/wp\/v2\/comments?post=26378"}],"version-history":[{"count":10,"href":"https:\/\/wordpress.demobrains.com\/mofomerge\/wp-json\/wp\/v2\/pages\/26378\/revisions"}],"predecessor-version":[{"id":27195,"href":"https:\/\/wordpress.demobrains.com\/mofomerge\/wp-json\/wp\/v2\/pages\/26378\/revisions\/27195"}],"wp:attachment":[{"href":"https:\/\/wordpress.demobrains.com\/mofomerge\/wp-json\/wp\/v2\/media?parent=26378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}